Trade Assurance's free order
protection service

Trade Assurance is a free order protection service. It's designed to
help create trust between buyers and suppliers and covers buyers
in the event of payment, shipping and product quality-related

Trade Assurance

A secure online environment
for global trade

Trade Assurance protects buyers' orders; it minimizes risk by guaranteeing
money back in the event of a supplier failing to meet the terms of the order
contract - including delivery delays, quality and quantity discrepancies or other
processing problems. Trade Assurance applies a credit-rating system that
incentivizes suppliers to produce and deliver high-quality goods on time and
according to the buyers'specifications.

Multiple safe payment options

Secure online payment options include e-Checking, credit card and T/T. Your
payment is secured by's anti-fraud system.

To get Trade Assurance coverage, you must make payment to the suppliers'
Citibank account designated to

Payment options & transaction fees

Protect every online order for free

That's right! Trade assurance is free for buyers who carry out transactions online via our platform.

Payment protection

Trade Assurance will cover all payments
made during the ordering process up to
30 days after you receive the goods.

Shipping protection

Your order will be shipped on time
according to the details of your contract
with the supplier. In the event of a delay,
you will be eligible for a refund.

Product-quality protection

Your order will be covered in the event
that the product(s) do not match the
sdetails outlined in your contract with the

*Not applicable on sample order.

Protection period

Your order will be protected up to 30 days
after you receive the goods.

Start protecting your orders today

We've got you covered. Start ordering from a Trade Assurance supplier today on and you'll never
have to worry again. Start your search now...

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